Privacy Policy
We value your privacy. Please read this Privacy Policy carefully before using the stevebeatonplumbing.com website (the “Website”) operated by Steve Beaton Plumbing & Leak Detection, a family-owned plumbing and leak detection company serving Redding, California and the surrounding area (“us”, “we”, “our”). This Privacy Policy explains how we collect, use, and protect the information we gather about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users, and others who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What Information We Collect and Store
We collect and store information that you enter on this Website or provide to us when requesting service. This may include:
Identifying information – Name, address, phone number, email address, IP address, and device identifiers.
We use this information to:
- Schedule and provide plumbing and leak detection services
- Provide customer support and respond to your messages
- Process payments and transactions
- Send appointment confirmations and service updates
- Improve our Website and services
- Resolve disputes and enforce our agreements
With Whom We Share Your Personal Information
We do not sell your personal information. We may share your information with trusted service providers who help operate our business, including:
- Website hosting and design providers
- Scheduling and customer management systems
- Payment processors
- Email and text messaging service providers
No mobile opt-in information or phone number is shared with third parties for their own marketing purposes. All partners we work with are required to protect your data consistent with this Privacy Policy.
Cookies
This Website uses cookies to enhance your experience and analyze site performance. You can manage or disable cookies through your browser settings.
Children’s Privacy
Our Website is intended for general audiences and not for children under 18. If we discover that we have received personal information from a child, we will delete it promptly.
Third-Party Websites
Our Website may include links to external sites. We are not responsible for their content or privacy practices, and we encourage you to review each third party’s privacy policy before providing any personal information.
Do Not Track
Our Website does not currently respond to “Do Not Track” (DNT) signals from web browsers. You can enable or disable DNT in your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at (530) 515-2225 or through our Contact page.
Security of Information
We use reasonable technical and administrative safeguards to protect your data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Data
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Questions
If you have any questions about this Privacy Policy, please contact Steve Beaton Plumbing & Leak Detection at (530) 515-2225 or through our Contact page.
Text Messaging (SMS)
If you provide your mobile number, you may receive SMS messages from Steve Beaton Plumbing & Leak Detection related to appointment confirmations, service updates, and customer service inquiries. Message and data rates may apply, and message frequency varies. Reply STOP at any time to unsubscribe, or HELP for assistance. We do not share, sell, or transfer mobile opt-in data to third parties for marketing purposes.